AliExpress Customer Reviews in Hong Kong

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4,7

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4,7

Total rating Total number of reviews: 1321

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92.81% of happy customers:

4.44

Shipping speed

4.59

Quality of customer support

4.60

Product corresponds to the description

Richard Fournier
Richard Fournier
Bought with cash back

Advantages:AlieExpress has much more to offer then most online stores that I shop at , being a Canadian you'd probably think Amazon would be my choice, but most of the product I want they do not carry for next day delivery, I guess they have go through Alibaba , as I've never received a next day delivery through Amazon , it usually takes approximately the same length of time like if I'd purchase it at AlieExpress. And most of all the moderator are much more friendlier and the prices are unbeatable.

Disadvantages:I'm not really sure if I can honestly say that compared to any other online stores that I've purchased from that I'd felt shopping at AlieExpress was like a disadvantage store. I've been purchasing online since 2015 , I think my first purchase was either through Wish or Geek , then afterward throughout the years came stores like Walmart, Banggood, Amazon, The Source, Giant Tiger, Best Buy, Showcase, Factory Direct, Joom. But honestly as of now on it'll be AlieExpress as all is great , all is easy to understand, in other words no disadvantages.

Comment:Even with the pandemic, AlieExpress has kept things going like it's business as usual . Keep up the great work. Thank You.

04.04.2021
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Ragnar Ironborn
Ragnar Ironborn
Bought with cash back

Advantages:Wide range of products that I have purchased / I would like to purchase

Disadvantages:I have encountered presented low shipping fees, that are changed for much higher, when I made the purchase. I was charged 4 times bigger price for shipping than it was advertised to be the cost of shipping to my location. Other thing is that I do not believe in the money back guarantee if the item is not delivered. I was still waiting for the item, when tracking showed only "item is ready for pickup". That was the only information that was available under tracking, until one day it started to claim "delivery confirmed", when I was still waiting for the delivery. I opened a dispute for a full refund, but AliExpress judgment was that I am a liar and released my money to the seller. That was explained by AliExpress that I didn't present any evidence about not receiving the item, but the seller had presented the FULL tracking info as a long list of places/processes that were registered, when shipping the item, right up to "delivery confirmed" that happened a month ago, but I have not still received the order I paid for. So I ended up having no item or refund. Anyway these 2 negative experiences are the only ones that I had just lately. This happened only now, after making hundreds and hundreds of purchases during the last 3 years. Before this all orders were handled really well and I was satisfied with every single solution!

Comment:Until the 2 negative experiences, that I had just lately, I could not say a negative word about the store. I am a long time "diamond level" member and very active every day user.

07.05.2020
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igi_mail
igi_mail
Bought with cash back

Advantages:It has everything you need.

Disadvantages:None in particular.

Comment:I made thousanda of orders on Ali, and never was dissatisfied with support or had significant issues. You just need to read descriptions carefully and know what you are looking for when buying.

11.01.2021
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Vanya
Vanya
Bought with cash back

Advantages:Detailed descriptions. Plenty of customers’ photos, displaying realistic shots of the goods. Purchase protection, including 100% refund (except shipping fees, if applicable) of the price.

Disadvantages:Long delivery times due to the complicated and slow customs’ procedures in the receiver’s country.

Comment:I love shopping in AliExpress!

11.08.2022
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Abdesslami Abdesslam
Abdesslami Abdesslam
Bought with cash back

Advantages:Aliexpress is my favorite site, great goods, reasonable prices, and so much confidence in doing business

Disadvantages:Aliexpress is my favorite site, great goods, reasonable prices, and so much confidence in doing business

Comment:Aliexpress is my favorite site, great goods, reasonable prices, and so much confidence in doing business

15.09.2020
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Claudio Menapace
Claudio Menapace
Bought with cash back

Advantages:Ottima qualità e spedizione veloce !

Disadvantages:Nessuno

Comment:Il venditore fornisce tutti i dettagli dei prodotti con precisione e fedeltà,invia velocemente e imballa tutto con diligenza,comprerò ancora da lui !

06.08.2020
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akram dogha
akram dogha
Bought with cash back

Advantages:price are low compared to other stores that offer the same products, variation of quality and products.

Disadvantages:some products are falsely advertised.

Comment:this store offers almost identical products to Amazon's products with lower prices.

07.05.2022
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anja.vzd
anja.vzd
Bought with cash back

Advantages:Large choice in product, prices and seller locations

Disadvantages:Filters rarely work, and store location filter missing, the memberships coin rewards system doesn't work and isn't giving any advantages.

Comment:Needs more store locations in European Union (not Britain, cause we have to pay large tax from stores outside of the union)

01.03.2022
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Harsha Karunarathne
Harsha Karunarathne
Bought with cash back

Advantages:User friendly app and website makes buying and finding easier. The prices are affordable and product s quality almost good.

Disadvantages:Some of the sellers are not professional and responsive also they selling sometimes the products not available in their store

Comment:Overall good, but need some cleanup for the sellers

11.10.2021
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Nadja Karsten
Nadja Karsten
Bought with cash back

Advantages:Серьги очень красивые и нежные, быстро пришли.

Comment:Серьги очень красивые и нежные, быстро пришли.

10.10.2022
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